Rest assured, your playlists are never changed or deleted, even if some music becomes unavailable. What about songs I used to have that are now missing or 'Unavailable'? If you find a song or album is unavailable, especially a new release or a popular track, you can be certain that we're already hard at work trying to get it for you and we never restrict content unless we're legally obliged to do so. For new content, and at times for renewals on classic content, it often takes longer than we'd like. This means wading (and waiting) through complex licensing agreements and copyright laws. Unlike many services, it's important to us that we always deliver content 100% legally.

Licensing music is a difficult and complicated process. We work very hard to avoid cases like this. In the rare event content does become unavailable, the reason is typically that a license or contract was not renewed, or the label rights changed hands and the new owners have not renewed their agreement. As with other restrictions, this is due to label rights and not something we've imposed ourselves. 'Unavailable' content will be rare on JioSaavn, with the exception of English content which is only available in India, Pakistan, Nepal, Bangladesh, and Sri Lanka. Some labels limit access based on platforms, countries, regions, or in some cases restrict it altogether. Restrictions always come from the labels who own the rights, and the contracts signed to acquire those rights. Why did you make some songs 'Unavailable'?įirst and foremost, JioSaavn actually never restricts your content on our own.

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